Fix Error QuickBooks Application with Revoked Certificate

QuickBooks provides seamless services to its users. It ensures excellent productivity because it can be synced with other applications requiring a digital signature certificate. Outdated or unmatched signature certificates can cause malfunctioning of the QuickBooks software. One such error associated with this is the Application with Revoked Certificate error in QuickBooks, which obstructs syncing data or opening company files.

The article here will provide an in-depth discourse on this error, its causes, and the methods that can nullify it. So, let’s start!

What is an Application with a revoked certificate error in QuickBooks?

We require syncing different applications to get an effective result for our digital tasks. Likewise, QuickBooks requires to be synced with other Intuit applications such as Statement Writer or Field Service Management, or with any other third-party applications. A digital certificate is used in this regard to ensure the security of the applications.

If you are getting an error, and cannot open your file or sync data, it means a Symantec Root Certificate is revoked which caused some certificates to appear invalid. Apart from that, compatibility issues with operating systems (OS) or outdated versions of the OS can also lead to this error.

What are the Major Causes of the Revoked Certificate Error in QuickBooks?

The major reasons behind the appearance of this error are given below:

An outdated digital signature certificate for QuickBooks is set up on your system.
Revocation of Symantec Root Certificate leading to some certificates becoming invalid.
The QuickBooks Web Connector is not updated.
The digital signature certificate set for the third-party application you are trying to sync with QuickBooks is outdated.
The QuickBooks version you are using is not the latest release.

Now that the meaning and causes of this error are clear, let’s move toward the solutions that can help in fixing this error in QuickBooks.

What are the Solutions to fix Applications with revoked Certificate Errors in QuickBooks?

You can follow the methods below to fix the error if you are experiencing it.

Method 1: Synching with and without Web Connector

Without Web Connector

If the error appears when you are syncing QuickBooks with a third-party application without using the Web Connector, update the third-party app first and then try syncing it with QB again.

If the error persists, you can follow the below steps.

Download the zipped file.
Extract the certSync.bat file from the location where you saved the zip file. If it’s automatically stored, search the zip file in the Downloads folder of your PC.
Upon right-clicking on the certSync.bat file, you will see different options. Select Run as Administrator from the list.
It is a bit time-consuming so be patient. Close the Command Prompt window only after the “CertUtil: -verifyCTL command completed successfully” appears on the screen.
After closing the window, you can begin using the third-party application with QuickBooks.

Note: If the error persists, contact the third-party app developer.

If you are trying to sync the third-party app with QuickBooks using Web Connector and the error occurs, you need to update the QuickBooks application to the latest version.

Method 2: Updating the QuickBooks Software

QuickBooks usually updates to the latest versions automatically but can be manually updated as well. Therefore, you should check whether the version you are using is the newest one.

For Windows Users

Launch the QuickBooks application on your PC.
Open the product information window by pressing Ctrl+1 or F2 on the keyboard.
Check if the application is the latest version of the software.
If the update is available on the app, click on the Update available option and press Install Now to install the update.
Be patient as it can take some time to update. After completion, open the QuickBooks application to start your work.

Unable to Install an update

If you are unable to install the application, try the following methods.

Download the update once more

You can repeat these steps to observe the release number advances.

Visit the Help tab and click on Update QuickBooks Desktop.
Choose Update Now, and press Get Updates afterward.
Close the QuickBooks software and restart it to install the updates once more.

If the release number is not advancing, try the below method.

End task on the Given Processes

Close the QuickBooks application.
Right-click on your computer tab and choose Task Manager
Under the details tab, search background processes, namely QBW32.exe or QBW.exe; qbupdate.exe; QBCFMonitorService.exe; QBMapi32.exe; and QBDBMgr.exe or QBDBMgrN.exe.
Select all these processes and End Task for each of these.
On the desktop, right-click on the QuickBooks icon.
Choose Run as Administrator, and again run the update.

For Mac Users

Here, as well, first check if any updates are needed.

Open the software on your system.
Open the product information window by pressing Command+1.
Note the current version you are using and the newly released versions.
If required, Navigate to the QuickBooks menu and click on the Check for QuickBooks Updates option.
Choose Install and Relaunch.

Note: If you want your updates to be done automatically in QuickBooks, you need to choose the Automatically download and install updates in the future option in the application.

Unable to install an update

You can fix the issue of advancing the release number by following the methods given below.

Download the update once more

Same as the Windows, repeat the process a few times to check the advancement of the release number.

Go to the QuickBooks menu and select the Check for QuickBooks Updates option.
Click on Install and Relaunch.

If this method fails, try the next one shown below.

Get updates from the QuickBooks download site

Visit the Downloads & Updates page, and click on the standard setup option.
Select your country from the Select Country options.
Likewise, select your product and version year from the Select Product and Select Version dropdowns, respectively.
Now, press the Search button.
Choose Get the latest updates.
Once the file is downloaded, install the update by opening the file.
Once the installation is complete, reboot your computer.

Method 3: Removing all QuickBooks processes

You can resolve the application with revoked certificates by removing or ending QuickBooks processes in the Task Manager.

Press the keys Ctrl+ Alt+ Delete simultaneously to open Task Manager.
The task Manager window will have the Processes tab, click that.
Now choose processes QBW.exe, QBWebconnector.exe, and QBW32.exe. Select the End Task option for each of them.
Run the QuickBooks app again to verify if the error remains or is resolved.

Method 4: Renaming QBWebconnector.exe

You can fix the error by renaming the QBWebconnector.exe file name. To do that:

Open the Run window by pressing the keys Windows+ R.
Type “C:\Program Files\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe” on the text box, if you are a 32-bit user.
On the text box, type “C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector\”, if you are a 64-bit user.
Hit the enter key on your keyboard afterward.
You’ll see that the folder containing the .exe file will open after this action.
Select the file and right-click on it to rename it.
Change the present name to OLD_QBQWebConnector.exe.
Go to the File and click on Open New Window.
Download the QBWebConnector.exe again from the Intuit website.
Relocate the QBWebConnector.exe to “C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector\”.
Once done, launch QuickBooks once more using the Web Connector.

Method 5: Setting digital signature certificates for QuickBooks and third-party apps

For QuickBooks

As seen in the causes, outdated digital certificates can cause the application with revoked certificate errors. To fix this, installing the latest signature certificates is necessary.

On your computer desktop, go to the QuickBooks shortcut icon and select the Open File Location option.
Right-click on other ApplicationName.exe extension, or QBW32.
Now, select Properties, and click on Digital Signature under it.
Highlight the signer’s name from the signature list and select Details.
Press on the View Certificate option and then the General tab.
Click on Install the certificate.
After everything is done, click on Finish and then OK.

For third-party apps

Apart from QuickBooks, the digital signature certificate of the third-party apps should be updated as well. In this regard, follow the below steps.

Go to the installation directory of the third-party app and right-click on its .exe icon.
Go to the Properties tab, and select the Digital Signature tab.
Click on the signer’s name and press the Details tab.
Press on the View Certificate option and then the General tab.
Check the Valid dates. (You will be required to get the new certification for the third-party app if the digital signature date expires.)
Click OK and close the window.

Method 6: Checking the version of QuickBooks Web Connector

An outdated Web Connector can be a cause of the application with a revoked certificate error in QB. To fix this, check the below-given steps.

Search Web Connector on the Windows Taskbar, and click on the icon to open it.
Go to the Help tab and navigate to About QuickBooks Web Connector.
You can see the current version of the program on your system
Set up the latest version of QuickBooks Web Connector, if the program is not up-to-date.

Method 7: Using Intuit Field Service Management

You can also use Intuit Field Service Management to resolve QuickBooks applications with revoked certificate errors.

Exit QuickBooks.
Write “http://qbinstall.corrigo.com/6.13/6.13.132/QbEventsShim.exe“ in the web browser to download the QbEventsShim.exe file.
Take note of replacing it in C:\Program Files (x86)\Corrigo Integration or C:\Program Files (x86)\Intuit Field Svc. Integration folder.
After it’s done, open QuickBooks again and once more try using Intuit Field Service Management.

QuickBooks error application with revoked certificate is solely dependent on the latest updates of the digital signature certificates of the applications associated with the software. Syncing Intuit or third-party applications appropriately with QuickBooks is significant for a company’s progress. This error can obstruct you from opening your company file which can disrupt your activities.

The article here provided potential suggestions to get rid of the QuickBooks application with a revoked certificate error. The solutions are presented for all kinds of OS and include alternate solutions to fix installation problems as well. However, if you think there are matters that you can’t understand, feel free to contact our experts who will give you instructions based on your problems.

Frequently Asked Questions

Q1. What is a QuickBooks application certificate?
Ans: An application certificate pops up in QuickBooks when you try to sync a third-party app for the first time with it. The certificate is a way to grant third-party apps permission to modify or alter data in your company file in QuickBooks Desktop.

Q2. How can I access my QuickBooks application certificate?
Ans: To access the QB application certificate, follow the below steps:

Go to the File tab and search for the .exe file (application file).
Select the file, right-click on it, and choose the Properties option.
In the Application file Properties window, click on the Digital Signatures tab.
Select any of the signer’s names in the Signature list field, and click on Details.
The Digital Signature Details window will open. There, select View Certificate, and the Certificate window will appear.