Troubleshoot QBCFMonitorService Not Running On this Computer

QBCFMonitorService is one of the important QuickBooks services that is called QuickBooks Company File Monitoring Service, and it is called qbcfmonitorservice.exe file. The file related to the service is often found in the “C:\Program Files\Common File\Intuit\QuickBooks” folder.

QBCFMonitorService not running on this computer is an issue that can occur in QuickBooks Desktop when the QBCFMonitorService fails to work properly. This service enables multi-user mode, allowing multiple workstations to access a shared company file on a server. When it doesn’t work, users may encounter connectivity problems. Common causes include Windows Defender, outdated server configurations, or firewall settings that interfere with QuickBooks connection to the server.

This article covers various solutions to fix the error, such as checking QuickBooks multi-user hosting settings, updating the QuickBooks Database Server Manager, and reconfiguring firewall settings. By following these steps, users can resolve the QBCFMonitorService not functioning and restore proper access to the company file, enabling QuickBooks to run efficiently in a networked environment.

QBCFMonitorService

QBCFMonitorService not running on this computer

Resolve QBCFMonitorService Not Running On This Computer

QuickBooks faces difficulties connecting to the company file when this process is not successful on your system, resulting in an error notice that says, “QBCFMonitorservice not running on this computer.”

Solution 1: Verify QuickBooks Multi-User Hosting Set up on the Server

If necessary, we will check the hosting configuration and adjust it using the instructions below.

After opening QuickBooks Desktop, you have to select the File tab.
Point the mouse pointer over the Utilities option.
Choose the “Host Multi-User Access” option.
When the confirmation window appears on the screen, you have to click Yes.
Verify that you are just turning on hosting on the server.
You have to make sure that no workstation computers are using the Multi-user Hosting feature.
To verify you have to open QuickBooks and then you have to go to the File tab.
If you see the option to Switch to Single-User mode, it means that QuickBooks is currently operating in multi-user mode. To switch to single-user mode, click on it.
If you see a switch to multi-user mode, don’t change the settings.

Changing the hosting configuration is ineffective in resolving the issue, then you can proceed to the next troubleshooting method to fix QuickBooks Database Server Manager issues.

Step 2: Install the Updates of QuickBooks Database Manager Server

On the other hand, one major cause of your inability to access the company file is an outdated QuickBooks Database Server Manager. To fix the problem, follow the below instructions and update and refresh the database server management.

Check out the latest version of the QuickBooks Database Manager server for your QuickBooks version.
If you do not currently have the latest updates and patches installed, open QuickBooks now.
Click Update QuickBooks under the Help tab.
Under the Update Now tab, check off every feature and release for QuickBooks.
Click the “Get Updates” button right away, then wait for the application to download all available updates.
Following the installation of the QuickBooks updates, make sure to restart the workstations and server.

Step 3: Set up QuickBooks Database Manager Service

We will attempt to reconfigure the database server manager service using the process provided below, and we will see whether this resolves the error or not.

Use the keyboard shortcut Windows + R to open the Run box and type services.msc.
Finally, press Enter or click OK.
To change its properties, look for the QuickBooks DBXX service in the list of services.
Then you have to Right-click the service and choose Properties if the service is shown as being stopped.
To switch the Startup Type from Manual to Automatic, select the General tab.
Then you have to go to the Log On tab and then you have to set the option to select Local System Account from This Account.
Now go to the Recovery tab. Choose Restart the Service from the drop-down list of the first, second, and subsequent failures.
Click Apply and OK to finish.

Step 4: Configure Windows & Third-Party Firewall

View our post on QuickBooks Error 6094, -0 for detailed instructions on installing Windows Firewall and assigning the proper ports to QuickBooks.

Go to the server computer and by using the Run dialog box you can open the command prompt by running the CMD command.
Enter IPConfig and hit Enter to retrieve the server computer’s IP address.
Now you have to go to the error-affected workstation and launch the command prompt window there.
To check the connectivity, you have to type the IP address of the server, PING, and hit the Enter key.
Your workstation will send four data packets to the server after running the above-given command to see if the server gets them all.
If the server receives all four data packets as a result of the above-given command, it will reply with the status to you.
Lastly, you will need to address any network configuration issues if the status shows a packet loss.

Related Topic- QuickBooks Error 1935

Causes and Reasons for QBCFMonitorService Not Running

QuickBooks may be displaying the notice QBCFMonitorService not running on this Computer for several reasons. QuickBooks connection to the server-stored company file is restricted by Windows Defender and third-party firewall software, which is one of the main reasons for QBCFMonitorService-related issues. Below are some of the reasons due to which the QBCF Monitor Service stopped working:

The server’s installation of QuickBooks is not set up properly to host company files in a multi-user environment.
The server hosting the company file has stopped or is not running QBCFMonitorService for some reason.
From the server, the QuickBooks Database Manager Service file (qbcfmonitorservice.exe) is deleted.
On your Windows computer and the server, you are using an outdated QuickBooks Database Server Manager version.

Conclusion

If you still face issues in accessing the company file on the server and in case QuickBooks is still showing QBCFMonitorService not running on this computer then you have to reinstall the complete QuickBooks application by using the QuickBooks Clean Install Tool.

Frequently Asked Questions

What does the QBCFMonitorService not running on this computer error mean?

This error indicates that the QBCFMonitorService is not running on your computer. As a result, QuickBooks may not be able to function properly, especially in multi-user mode or when attempting to access company files over a network.

What causes the QBCFMonitorService not to run on this computer error?

This QBCFMonitorService not running error usually occurs due to issues like outdated QuickBooks Database Server Manager, incorrect multi-user hosting setup, or firewall settings blocking the QuickBooks connection to the server. Antivirus software or network configuration issues can also prevent the QBCFMonitorService from working properly.

How can I check if QuickBooks multi-user hosting is enabled correctly?

To verify multi-user hosting, open QuickBooks Desktop, go to the File menu, and select Utilities. Ensure that “Host Multi-User Access” is selected on the server, but disabled on other workstations. Proper hosting setup is essential for smooth access to shared company files on a network.

How do I update the QuickBooks Database Server Manager?

You will have to update the server manager to fix the qbcfmonitorservice keeps stopping errors by checking for the latest version available for your QuickBooks edition, then download and install it. Open QuickBooks, go to the Help tab, and select Update QuickBooks Desktop. After downloading updates, restart both the server and workstations to apply changes.

What should I do if the firewall is blocking the QBCFMonitorService?

If the firewall is causing the issue, first update your firewall software. Then, set QuickBooks and its components as exceptions in the firewall settings. Ensure that the necessary ports used by QuickBooks are open to allow communication with the server.

What if the QBCFMonitorService keeps stopping?

If the QBCFMonitorService keeps stopping, close QuickBooks and open the Task Manager. Navigate to the “Processes” tab, locate the “QBCFMonitorService” process, right-click on it, and select “End Task.” Confirm by clicking “Yes,” then reopen QuickBooks and try using the QBCFMonitorService again.