Fix QuickBooks Error 6000 83: Issue with Company File

When QuickBooks tries to access the company file, error 6000 83 typically happens. This specific error normally relates to the company file and falls under the 6000 series of errors. The user may encounter this problem when trying to access, restore, or create a backup of the QuickBooks Company file.

In today’s article, we are going to talk about the causes, symptoms, and solutions for QuickBooks error code 6000 83 to assist you in better understanding this mistake and resolving it at the earliest.

Let us begin by understanding in detail what the QuickBooks error 6000 83 is all about.

What is the QuickBooks error 6000, 83?

QuickBooks error code 6000 83 is a type of 6000 series error concerning the company file. It comes up on the screen with the following warning messages:

An error occurred when QuickBooks tried to access the company file. Please try again. If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (-6000, -83).
You do not have sufficient permissions to the specified folder. To use QuickBooks in a multi-user environment, you must have read/write access and create/delete rights to the folder where the company file is stored.

What are the possible causes of the QuickBooks error code 6000, 83?

Here are the possible reasons that trigger the occurrence of the QuickBooks error 6000, 83:

The file extension is not right.
If you are running a version of Windows that is not American or Canadian, this error may also show up. Alternatively, if you have Windows’ Regional Language Settings option set to a language other than English.
Corrupted or damaged shared folder or QuickBooks business file.
When attempting to convert a previous version of the QuickBooks Company file over a network.
Instead of just the server, hosting is enabled on both servers and at least one workstation (incorrect).
Inadequate access to Windows administrators, QBDataServiceUserXX, or the network server.
When a QuickBooks installation is not finished and a company (.qbw) file is corrupted
If the QB Company file is attempted to be hosted by several systems.
It is possible that the file extension is in the.qbm or.qbw.adr format.

On the Linux servers:

If the QuickBooks Company file in the directory is not being monitored by qbmonitor, or if there is no qbdir.dat file present.
If the system isn’t able to ping the server name.

Now that you know about the causes of the QuickBooks Error code 6000 83, let us learn about the indications of this technical issue.

What are the signs and symptoms of QuickBooks error code 6000 83?

When the QuickBooks error code 6000 83 occurs, it can be identified with ease with the help of the indications stated below:

Windows performance becomes slow or poor.
You may not use company records and important data. You will be required to implement troubleshooting solutions.
An error message stating, QuickBooks error 6000 83 gets displayed on the screen of your QuickBooks and your Windows may suddenly crash.
The computer freezes quite often and your work gets stuck.

Now that you know about the causes and symptoms of the error code 6000 83, let us learn about the effective troubleshooting steps to fix it.

How to fix QuickBooks Error code 6000, 83?

Here are the steps to fix the QuickBooks Error code 6000 83. We have mentioned the stages when you are likely to experience this issue and the troubleshooting steps to fix them.

Situation 1: When creating a backup of my company file

Important: Transfer your company file to your local hard disk if it is currently stored on a server. Then carry out the instructions. You can restore the company file to your server once the error has been fixed. Please contact our support team if you utilize Intuit Data Protect.

Shut down QuickBooks Desktop on the computer serving as your company file host. Navigate to the File menu and choose QuickBooks Desktop Quit.

Launch the Start menu in Windows.
Open File Explorer by typing File Explorer into the search bar.
Click on My Computer in the sidebar. This is often referred to as This PC.
Choose your C: drive and open it.
To create a new file folder, right-click on the screen, choose New, and then Folder. Name it something uncomplicated, like QB Test Folder.
To build a backup company file, follow these instructions. The folder you just created on your C: disk is where you should place the backup when QuickBooks asks where to save it.
Utilizing the fresh backup, follow the instructions to restore your corporate file.

As soon as Errors -6000, -83 disappear, switch to using your backup file as your primary company file. Delete your outdated corporate file. To avoid using it by accident, we advise renaming it.

Proceed to the section for your server setup (Windows or Linux) and follow the instructions if you continue to receive Errors -6000, -83.

Situation 2: When restoring my company file

Solution 1: Check your backup filename

Verify that the filename or folder containing your backup company is free of symbols, special characters, or spaces.

Here is an instance of a file name that requires changes: My Business $.Business-.qbb

Launch the Start menu in Windows.
Open File Explorer by typing File Explorer into the search bar.
Locate and open the folder containing your firm file backup.
Open the file with a right-click. Add qbb to the file name, then choose Rename. This is your corporate backup file, sometimes referred to as a QBB file.
Take out any spaces, symbols, or special characters from the filename.
Rename can be chosen by right-clicking the folder containing the QBB file. Eliminate any spaces, special characters, or symbols.
You can recover your company file by following the procedures.

Note: Proceed to Solution 2 if Error -6000, -83 is still appearing on the display.

Solution 2: Prepare a portable company file

In case you are unable to restore your QBB file, return to the company file from which you made the backup and open it.

Comply with the instructions to create a QBM or portable corporate file.
To restore your company file, use the portable company file.

Proceed to Solution 3 if Error -6000, -83 is still visible.

Solution 3: From your local hard drive, restore the backup

Transfer your firm file backup to a local hard drive if it is presently stored on your server. Usually, this is your C: drive. Next, adhere to the instructions to recover your corporate file. You can return your company file to your server once the error has been fixed.

Proceed to the section for your server setup (Windows or Linux) and follow the instructions if you continue to receive Error -6000, -83.
Please contact our support team so that we can assist you if Error -6000, -83 persists even when your firm file isn’t on a server.

Situation 3: I keep my company file on a Windows server

Solution 1: Turn off hosting on the workstations

On your workstations, make sure that the Host Multi-User Access option is disabled if you are hosting your company data over a network. These are network-connected PCs that don’t store your company’s files. The only machine hosting should be your server.

On one of your workstations, launch QuickBooks.
Keep your corporate file closed. Alternatively, pick Utilities from the File menu and hover over it.
Don’t choose the Host Multi-User Access option if it appears. Proceed to the next workstation. The issue isn’t being caused by this one.
Choose the option to Stop Hosting Multi-User Access if it is available.
On each workstation, follow these instructions again.

If you still witness the error 6000 83, implement the next solution.

Solution 2: Use QuickBooks File Doctor

First, you need to download the File Doctor and access it to scan your particular company file. Let it resolve any problem it finds.

If the QuickBooks error 6000 83 still occurs, move to solution 3:

Solution 3: Restore from a backup

Use your backup file to restore your company file if you have one. Go on to Solution 4 if you don’t have one.

Solution 4: Fix Error -6000, -83 manually

In case you fail to use File Doctor, or still witness the issue after using it, it will be possible to repair it manually.

1st Step: Set up Windows to share your company files

Update QuickBooks to the most recent version.
Verify that QuickBooks Desktop can operate on your network. Check the internet settings and firewall of your server computer and workstation.
Set folder permissions to allow sharing of the folder containing your company files. This folder is generally called QuickBooks.

2nd Step: Scan the folder that has your company files

Install QuickBooks Database Server Manager on your server PC if you haven’t previously.
On the server computer, select Windows from the Start menu.
Open QuickBooks Database Server Manager by typing Database Server into the search bar.
To scan the folder containing your firm files, follow the instructions.
Once finished, select the Windows Start menu. Open File Explorer by typing File Explorer into the search bar.
Locate the directories that you just scanned.
Verify that the folder contains an ND file. This is how it appears: [your company file]qbw.nd.
Repeatedly scan the folder if it’s not visible.
Launch the QuickBooks file for your firm. If you are able to work with your company file, then everything is fixed.

3rd Step: Review your hosting settings

On your workstations, Database Server Manager has the ability to occasionally reset the hosting settings. Once your folders have been scanned, proceed as directed in Solution 1: Turn off hosting on your workstations.
Launch the QuickBooks file for your firm. If all functions properly, the error has been fixed.

4th Step: Reset Database Server Manager

Proceed with the steps mentioned in the Configure Server Manager section of the particular Database Server Manager article. When it is finished, open your company file.

5th Step: Shift your company file

Shifting your company file will resolve any problem with its location.

Launch the Start menu in Windows.
Locate the folder containing your corporate file by opening File Explorer.
Find the file for your company. This is how it ought to appear: [your company name].QBW.
Choose Copy with a right-click on your corporate file.
On your Windows desktop, right-click on an empty area and choose Paste. Your company file is now in copy form.
- Important: You might be prompted by QuickBooks to recreate your company file. If so, adhere to the instructions displayed on the screen.
Launch the desktop version of QuickBooks.
After choosing Open or restore an existing company, open any particular company file.
Look for the company file that you copied to the Windows desktop by browsing through your PC.

If the duplicated business file opens properly, the file location is the issue. Place the duplicated company file back in its original location.

Shut down QuickBooks Desktop. Navigate to the File menu and choose QuickBooks Desktop Quit.
Right-click the duplicated company file and select the Rename option. To make it easier to recognize, include the word Updated in the filename.
Open the original company file folder.
Choose Rename when you right-click on the original company file. Include Old in the filename. This one will be discarded.
From your Windows desktop, drag the company file that you copied to the open folder.
Launch the desktop version of QuickBooks.
After choosing Open or restore an existing company, open accompanying file
Locate and launch the duplicated company file. You’ll use the copied company file from now on.

Solution 5: Edit your Windows host file

You can test your network to check whether it’s the source of the error if you’re still having problems. To edit your Windows host file, go to one of your workstations and follow the instructions.

Situation 4: When company file is on a Linux server

Make sure you have the necessary rights to make changes to the server before you begin. Seek the assistance of an IT specialist if required.

1st Step: Linux Server Configuration

On your server, launch Linux Database Server Manager.
Configure the directory in the Initord.conf file and Database Server Manager by following the procedures.
Restart the host machines running QuickBooks Enterprise.
Everything should be fixed if you can access your corporate file. Proceed to Step 2 if Error -6000, -83 is still displayed.

2nd Step: Host File configuration

First, you need to ping the server to acquire the IP address and server name:

Launch the Windows Start menu on one of the network-connected PCs.
Open Command by typing CMD into the search bar.
In the window, type Ping [Name of your Linux server] and press Enter.
Note down the IP address and server name.

Edit the host files after that. Verify that the IP address and Linux server name on every machine that is connected to your server are right. Start with the system displaying Error -6000, -83.

Shut off QuickBooks on every machine linked to your network. Navigate to the File menu and choose QuickBooks Desktop Quit.
Launch the Start menu in Windows.
Open File Explorer by typing File Explorer into the search bar.
Click on My Computer in the sidebar. This is often referred to as This PC.
Access the C: drive. Next, access the Windows folder.
Locate the folder named System32. First, open the ETC folder, then the Drivers folder.
Select the C:\Windows\System32\drivers\etc\hosts file with a right-click. Choose Notepad as the Open with option.
Locate the file’s bottom. Finish the text by adding the IP address of the Linux server. Next, enter the name of your Linux server by pressing the Tab key. Note: Case matters affect files on Linux systems.
Ensure that you enter names in the proper case.
After choosing File, click Save. After that, exit Notepad.
Launch your company file in QuickBooks Desktop. You can fix everything if you can.

Final Words

We hope that after reading this article, all your queries regarding the QuickBooks error code 6000 83 have been resolved. We have shared all the information about the error, its causes, symptoms, and effective troubleshooting steps to get rid of this issue.

In case you still have any doubts, contact us.

Also read: QuickBooks Error 12029

FAQs

Q1: Is it possible to prevent QuickBooks error 6000 83 in the future?

Ans: Although there isn’t a 100% guarantee to stop QuickBooks Error 6000 83 from happening, there are certain recommended practices that can reduce the likelihood of running into the issue. These include creating frequent backups of QuickBooks company files, making sure that network connections are reliable and secure, granting the right permissions for folders, avoiding the use of special characters in file names, and maintaining the most recent versions of QuickBooks and antivirus software.

Q2: What are the 6000 series errors in QuickBooks?

Ans: The 6000 series errors in QuickBooks belong to the group of errors that arise in company files.

QuickBooks Error 6000 83: When User Open, Restore, or Back up Company Files