QuickBooks Error -6094, 0 (6010, 2) An error occurred when QuickBooks tried to start the database

Jul 19, 2024

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in QuickBooks Desktop, QuickBooks Errors

The QuickBooks Error Error -6094, 0 (6010, 2) keeps coming up, causing slow program performance and an unplanned system hanging. These issues can seriously interfere with your workflow.

Certain security software installed on your computer may cause QuickBooks Error Code -6094, 0 (6010, 2). When QuickBooks tries to start the database server that controls access to the company file, an error usually appears in the form of “An error occurred.” Every time a user opens QuickBooks, they receive the error code -6094, 0 for QuickBooks Desktop. This problem is frequently linked to third-party antivirus programs like Spy Hunter, AVG Antivirus, and PC Tools Internet Security. They may unintentionally mark QuickBooks files and processes as possible security risks, changing or blocking them as a result.

What do you mean by Error Code Error -6094, 0 (6010, 2) in QuickBooks?

When you are trying to access the QuickBooks company file then the QuickBooks Desktop message code QuickBooks error 6094 0 appears. This happens in case the third-party antivirus program is installed on the device, such as Spyhunter, AVG Antivirus, or PC Tools Internet Security, blocks it. QuickBooks functionality can be restricted by improper configuration of these programs. When QuickBooks tries to start the database server that manages the access to the QuickBooks company file an error occurs.

What are the Reasons For QuickBooks Desktop Error Code -6094, 0?

While there are many possible causes of QuickBooks Error Code -6094, 0 (6010, 2), we have mentioned them in the details below:

Antivirus software from third parties, such as PC Tools, AVG Antivirus, or SpyHunter QuickBooks processes may mistakenly be marked as threats by Internet Security, which may then block or edit them.
Incorrect setup of the antivirus program that is installed on your system, may cause problems for QuickBooks to work.
Issues with the database server’s startup that control access to the company file in QuickBooks.

Effective Troubleshooting Steps for QuickBooks Error -6094, 0 (6010, 2)

After understanding the cause of QuickBooks error -6094, 0 (6010, 2), the next step is to take right action. To fix this issue, follow the steps that are listed below. In detail, you have to follow the each method:

Solution 1: Repair the QuickBooks Program

You have to close all the QuickBooks applications.
To protect QuickBooks data from potential data loss you have to create a backup.
You canopen the Control Panel by clicking the Start button, typing “Control Panel” into the search bar, or by using the Windows key on your keyboard.

Once in the Control Panel, find “Programs and Features” and click on it. If it’s not visible to you, choose “Programs” instead.
Find Quickbooks in the list of installed programs and then you can click on it.
Click “Uninstall/Change” once QuickBooks has been selected. In the QuickBooks installation window, select “Next” after selecting “Repair.” You have to wait for the repair process to finish.

After the completion of the repair process, you have to select Finish and then you have to restart your computer to apply the changes.

Solution 2: Adjust AVG Antivirus

AVG antivirus configuration may be able to fix QuickBooks error 6094, 0 in certain cases. Follow the below steps:

Step 1: Stop QuickBooks Directory from Being Scanned

Begin by closing QuickBooks desktop.
Launch the user interface for AVG Antivirus.
Then you have to double-click on Resident Shield.
Now you have to select Manage Exceptions.

Step 2: Add Path in AVG Antivirus

Select the “Add Path” menu item.
Choose C:\Program Files\.intuitive. If QuickBooks is installed in a different folder, add the folder path.
After selecting “OK,” click “Save Changes.”

Note: Restoring all of the QuickBooks files that AVG Antivirus has quarantined is important

Step 3: Check Quarantined Files

You have to open AVG Antivirus user interface.
Then you have to click on History.
Choose “Virus Vault” and locate any quarantined QuickBooks file (qb.exe, qbw32.exe, qbdbmgrn.exe, qbdbmgr.exe, etc.).
After selecting the required files, click “Restore” and “Close.”

Step 4: Check for Renamed Files in the Installation Directory

First, you have to close QuickBooks.
Go to C:\Program Files\Intuit\QuickBooks and look in the install directory for any files that have been renamed (For example- QBDBMGRN_AVG_RESTORED).
Then you have to rename the file to its original name.
Now you have to open QuickBooks Desktop.

Solution 3: Allow QuickBooks Files in SpyHunter

QuickBooks error -6094, 0 (6010, 2) may occur if SpyHunter spyware blocks QuickBooks files. This is how those files can be unblocked:

You have to start the SpyHunter software on your computer/.
Select the “System Guard” menu item.
Go to the “User Added” tab and search for files related to QuickBooks.
Set the QuickBooks file status to “Allowed.” Return to the “Added” tab if the QuickBooks files are not visible.
Make sure to check for any potentially harmful apps (PUP). Change the status of any QuickBooks files that you discover in this list to “Allowed.”If you find QuickBooks files blocked under PUP then you cab follow the same steps.

Hopefully, after completing these instructions, your software won’t display the QuickBooks error 6094 0.

Solution 4: Update QuickBooks Desktop Software

Sometimes the 6094 error can be fixed by just updating the QuickBooks. This is how you do it:

Begin by opening the QuickBooks Desktop software on your computer.

Then you have to go to the Help option and then you have to select the Update QuickBooks Desktop option.
Choose “Get Updates” after clicking the “Update Now” option.
It could take some time to update. After it’s finished, you select “Close.”
Check to see whether the QuickBooks error 6094, 0 has been fixed by opening QuickBooks again.

Solution 5: Recover Quarantined QuickBooks Files

QuickBooks’ executable files were accidentally moved to the quarantine folder by your antivirus software because it mistakenly QuickBooks as a threat. In the below steps, there are some steps outlined on how you can restore these files to their proper location.

From the program’s dashboard, you have to select “History.”
Then you have to click on the Virus Vault.
Look for and choose the file that begins with “QuickBooks or QB.”
Lastly, you have to select the Restore option and then you have to click Close.

Conclusion

If the issue still exists after you have edited your antivirus settings, you might need to use the control panel to fix QuickBooks. We have mentioned all the steps in this article by step by step related to QuickBooks Error. Our customer support is well-versed in resolving these QuickBooks problems and can assist you promptly in fixing QuickBooks Error -6094, 0 (6010, 2) and other program bugs.

Also learn to resolve: QuickBooks Error 15241 When Updateing Desktop Payroll

FAQs

Q1: What is QuickBooks Error 6094, 0?

Ans 1: QuickBooks Error 6094, 0 occurs when QuickBooks fails to open or access the database due to interference from security software or other third-party applications.

Q2: What causes QuickBooks Error 6094, 0?

Ans 2: Common causes include:

Interference from antivirus or anti-malware software.
Security software blocking QuickBooks files.
Incorrect configuration of security settings.
Corrupted QuickBooks installation files.

Q3: What is the QuickBooks Database Server Manager?

Ans 3: QuickBooks Database Server Manager is a tool that allows you to share your company file with other computers on your network. It ensures that QuickBooks files are accessible and properly managed.

Q4: How do I configure my antivirus software to allow QuickBooks?

Ans 4: Each antivirus software is different, but generally, you can:

Open your antivirus software.
Find the settings or preferences section.
Look for an option to add exceptions or exclusions.
Add QuickBooks files (e.g., QBW32.exe) and folders to the list of exceptions.
Save your changes and restart your computer.

Q5: What should I do if QuickBooks Error 6094, 0 persists after trying all troubleshooting steps?

Ans 5: If the error persists, contact QuickBooks support for further assistance. They can provide advanced troubleshooting steps or guide you through the process.