Troubleshoot QuickBooks Error Code 1328

QuickBooks Error Code 1328

Error 1328 occurs when there are issues during the installation, update, or repair of QuickBooks Desktop. This error often arises from several factors, including invalid registry entries, abrupt system shutdowns, incorrect configurations, or corrupted QuickBooks files.

This article provides a clear step-by-step guide to troubleshoot QuickBooks error code 1328. It details the causes of the error and outlines essential prerequisites for fixing it. You will learn effective solutions, such as selecting the ignore option during updates, reinstalling QuickBooks, or repairing your QuickBooks Desktop. Following these steps will help you overcome this error and restore your QuickBooks functionality quickly and easily.

Users may see the message:

error code 1328

Error 1328– Error updating file C:\Config.Msi\PTXXX.tmp

Possible Reasons Occurring the Error Code 1328 in QuickBooks Desktop

QuickBooks error code 1328 occurs due to several reasons that are mentioned below:

  • The QuickBooks application download was corrupted.
  • Common problems with the Internet when installing or downloading QuickBooks.
  • Possible corruption within the company file of QuickBooks.
  • The Windows registry still contains invalid entries even after you uninstall the program.
  • It’s also possible for an operating system issue.
  • An unexpected power failure caused an inappropriate system shutdown.
  • A broken or incomplete QuickBooks installation.
  • Because of the negative consequences of a malware or virus attack.

Signs of the Error 1328 in QuickBooks

The symptoms listed below can be used to find the QuickBooks error 1328:

  • Upgrading the QuickBooks program is giving you trouble.
  • When an error occurs, may show on your screen suddenly and cause an active program window to crash.
  • It may not be easy for you to fix the damaged QuickBooks application.
  • Windows sometimes becomes unresponsive altogether or slow.
  • QuickBooks frequently crashes and becomes sluggish.
Related Topic- QuickBooks Installation Error 1712

Troubleshooting QuickBooks Error Code 1328

If you are aware of possible causes and symptoms this error, you can fix the QuickBooks error code 1328 by using the steps listed below:

Solution 1: Find and rename the temporary file config.msi

Temporary files included in the Config.msi file have the potential to obstruct certain QuickBooks processes. To locate and rename it, follow the steps listed below:

  • To find the config.msi file, go to the C: Drive.
  • You can open a drop-down list by double-clicking on the file.
  • The Rename option must then be chosen.
  • At the end of the file name, you can add .OLD.
  • To save the changes, press Enter.
  • When you are finished, hide the protected files and see if the error 1328 that occurred during QB repair has been resolved. Proceed to the next solution if not.

Solution 2: Fix the corrupted QB installation

This error may be caused by an incomplete or damaged installation of the QuickBooks application. After fixing the broken QuickBooks function, try installing the QuickBooks application.

Solution 3: Use the QB clean install tool

If you want to resolve the QuickBooks error 1328, you have to uninstall the application and then open clean install the application. You can do it by using the installation CD, or you can install the application by using the downloaded file.

Note: It is strongly advised to ensure that the product license details and backup of your company file are kept in a safe place before attempting the clean install process.

Solution 4: Repair the damaged windows registry with the registry repair tool

We recommend that you use “Repair Tool” to repair the damaged registry file. This tool will also help you if you need to restore Windows settings, as this is a necessary step in basic troubleshooting. To make sure your system is free of bugs, all restoro will scan your entire system and advise you on the necessary steps.

Note: The Restoro Tool is merely meant to be used as a guide. Other registry repair tools include Defencebyte, Outbyte PC Repair, Iolo System Mechanic, Auslogics Registry Cleaner, and Wise Registry Cleaner.

Solution 5: Update the Mac and Windows operating systems

Changing the operating system could sometimes help you in fixing installation-related errors,

  • As soon as the update is complete, restart the computer.
  • Finally, open QuickBooks Desktop and see whether any issues are occurring or not.
Related Topic- QuickBooks Update Error 12157

Conclusion

Error code 1328 mainly occurs during the installation, update, repair, or uninstallation process of QuickBooks Desktop. To troubleshoot QuickBooks error code 1328, users can try various steps including running the QuickBooks Install Diagnostic Tool, repairing QuickBooks, renaming the config.msi file, or performing a clean installation of QuickBooks Desktop.

Frequently Asked Questions

What is error 1328 in QuickBooks?

Error code 1328 is an error that occurs during the installation, update, repair, or uninstallation process of QuickBooks Desktop. It usually results from corrupted installation files, registry issues, or software conflicts.

What causes QuickBooks error code 1328?

* Corrupted or damaged QuickBooks installation files.
* Issues with the Windows registry.
* Conflicts with other installed software.
* Incomplete or interrupted updates

What should I do if renaming the config.msi file does not resolve the error 1328?

If renaming the config.msi file does not fix the issue, you can try:
* Running the QuickBooks Install Diagnostic Tool.
* Reinstalling QuickBooks after uninstalling it completely.

How can i fix QuickBooks error code 1328?

To fix this error, you can:

* Use the QuickBooks Install Diagnostic Tool.
* Repair your QuickBooks installation through the Control Panel.
* Rename the config.msi file in the system directory.
* Perform a clean installation of QuickBooks Desktop.

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