QuickBooks Error 1712 When Installing QuickBooks for Desktop

QuickBooks is a well-acclaimed accounting software that has been designed to ease business financial management, regardless of sudden errors. One such issue that often bothers users is the QuickBooks Desktop Error 1712. This issue may arise while installing or update of the accounting software in case the registry errors in your Windows Operating system or any background operation obstruct the installation.

Let us begin by understanding what the issue is all about.

What is the QuickBooks Error Code 1712?

This issue appears on your screen with the following error message:

Intuit QuickBooks Desktop Installer- We’re sorry! Something went wrong with your installation.

Error 1712 One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.

As per the users, who have been a victim of this technical error, this issue generally occurs when they are attempting to install or update the particular QuickBooks program in a corrupted folder. It can also arise if the operating system in use is damaged or old.

Not to mention, this error can impact the performance of the system and then it needs immediate solution for it. The best approach to resolve this issue is to install the program on a different path rather than the default location after the presently installed software is uninstalled.

Now let us learn about the causes of the QuickBooks install error 1712.

What are the causes that trigger the QuickBooks Error 1712?

Now that you understand what this error is about, it is time to investigate the causes. This QuickBooks installation problem can be caused by several factors, including:

• In case in the registry there is any corruption.
• Installing the damaged QuickBooks package.
• You install QuickBooks without uninstalling the prior QuickBooks version.
• If any type of malware attack is detected.
• If certain updates are performed to software on the same computer.

Now that we have learned about the causes of this installation error, let us learn about its symptoms too.

What are the signs and indications of the QuickBooks Error 1712?

Here is the list of the symptoms that indicate the presence of this technical problem in QuickBooks:

• The system with QuickBooks Desktop software displays a blue screen.
• QuickBooks Desktop freezes regularly.
• There will be problems when providing input and receiving output.
• Http will return an error.
• There will be a delay or fault with the laptop or system.

Now that the causes and symptoms of this installation issue are clear, let us now learn about the troubleshooting steps to fix this issue.

How to Fix the QuickBooks Installation Error 1712?

Generally, this issue occurs because of a certain malfunction. Hence, we have shared the troubleshooting steps by reviewing the Windows modules installer service.

Solution 1: From Tool Hub, use Quick Fix My program and install the Diagnostic Program

Download the Tool Hub

1. Launch a web browser on your system.
2. After the file is downloaded, double-click the file to begin the installation procedure.
3. Click on the Positive alternatives. Examples are allow, enable, and yes.
4. Finally, click on Finish.

Launch the Tool Hub

1. First, launch QB Tool Hub.
2. Next, on the Tool hub home screen, select the Program Problems option.
3. After that, click the Quick Fix My Program button.
4. A window dialog box appears, asking for permission to let Quick Fix My Program to begin repairing QuickBooks Desktop. This will hardly take 5 minutes.
5. Once the repair process is complete, you can check to see if the error has been repaired.

Alternatively, go to the Tool Hub’s installation difficulties area and use the QuickBooks install diagnostic tool to resolve any installation errors, such as Error 1712 in QuickBooks.

Solution 2: Start the Windows Installer Program again

1. To begin troubleshooting, press the Windows button.
2. Now you need to type Services into the particular search box.
3. Select the Services option. There, you can discover a service called Windows Modules installer.
4. Right-click it and select the properties option.
5. Go to the General tab and select the Service Startup Type option.
6. If the service is disabled, enable it by selecting the Automatic option.
7. Finally, restart the workstation and attempt again to install QBD.

Solution 3: Uninstall Visual C++ redistributables and the Reinstall them

1. Press the Windows button.
2. Look for the Control Panel.
3. Next, go to the Control Panel and select the “Uninstall a Program” option.
4. Once you have uninstalled all visual C++ redistributables.
5. Next, click the Download Now button below to download Microsoft Visual C++ redistributable.
   • Note: Make sure to get Microsoft Visual C++ for your operating system version. It is safe to remove these files from your system because they are an extension of your installed software and have no effect on your system-related files.

Solution 4: Make a New Local Windows User

Follow the procedures below to create a new local Windows user and then convert it to the administrator:

1. To access Windows settings, click the Start button and type Settings in the search field.
2. Click the accounts tab to access the Family and section in the left pane of the account window.
3. To add a local user in Windows, select this option and navigate to the other users section. Click the + symbol.
4. Select the following choices. If you do not have an MS Outlook email account or do not wish to create one (I do not have this person’s sign-in information; Add a user without a Microsoft account).
5. Next, you can enter a username and password; however, if you want to bypass the password, leave the password area blank and click next.
   • If you wish to assign admin permissions to the local user, go back to the account settings and follow this path:
   • Start, then Settings, and then Accounts. Now, under Family & Other users, choose the account owner’s name and click the change account type button to provide this user administrative powers.
6. Finally, click OK, switch to this user, and launch QuickBooks under this account.

Solution 5: Download the Current Windows Updates and Install it

Windows 8:

1. Click the Settings button on the right side of the desktop.
2. Select Update and Recovery from the list of options under Change PC Settings.
3. After you’ve selected Windows Update, click the Check Now button.
4. When you see new changes, click the View Details tab.
5. Select KB 2919355 from the available updates list, then click the Install button.
6. After the installation is complete, restart the computer and, if prompted, enter the password for the Windows administrator account.

Windows 10:

1. Press the Windows key, then enter Settings.
2. From the drop-down menu, select Update and Security, then click the Windows Update button.
3. Clicking the Check for Updates button will show you whether there are any new versions available.
4. Select the Restart Now option to start the update installation process.

Windows 11:

1. You can check for some of these little hints if you want to get the latest Windows (Windows 11). i3 CPU with a clock speed of at least 1GHz, 4GB RAM, 512 GB HDD or SSD (Windows 11 exceeds the 40 GB limit), internal graphic card, and a solid network.
2. If you already have Windows 11, proceed with the procedures below.
3. Now, click the Windows icon, type settings into the search bar, and press the Enter key.
4. In the left pane of the Windows 11 Settings menu, select the Windows Update option.
5. If your version of Windows can upgrade to the most recent version, you will see the message-Updates available to download. If any updates are pending, you may see the download and install all button.
6. If you have no pending updates, you will receive the you’re up to date message.

Solution 6: Deactivate the Firewall and Antivirus software

1. Temporarily disable your computer’s antivirus and firewall software.
2. Try to launch QuickBooks to see whether error 1712 has been fixed.
3. If the issue does not appear, you may need to change your antivirus and firewall settings to enable QuickBooks.

Configure the Antivirus Settings

1. Recognize the Antivirus software on your system
   • Different antivirus systems have distinct interfaces and options. Identify the antivirus software on your computer, such as McAfee, Norton, Avast, or Windows Defender.
2. Open the particular Antivirus software
   • Find the antivirus program in the system tray or search for it in the Start menu. To access the antivirus software’s settings, first open it.
3. Exceptions or Exclusions Settings
   • Look for settings involving exclusions or exceptions. These settings allow you to select which files, directories, or processes should be excluded from antivirus screening.
4. Include QuickBooks folders and files to exclusions
   • In the exceptions or exclusions settings, include the following QuickBooks folders and files:
     • Company file(s) location(s)
     • QuickBooks installation folder (usually located in “C:\Program Files\Intuit\QuickBooks”)
     • QuickBooks executable file (e.g., “QBW32.exe” or “QuickBooks.exe”)
5. Save the Changes. Exit Antivirus software
   • Once you’ve set the necessary exclusions, save your modifications and exit the antivirus software. Restart your computer so that the adjustments can take effect.

Configure Firewall Settings

1. Classify the Firewall software on your system
   • Identify the firewall software installed on your PC. Common firewall programs include Windows Firewall, Norton Firewall, and McAfee Firewall.
2. Open the Firewall Settings
   • Locate the firewall program in the system tray or by searching the Start menu. To access the firewall’s settings, open the software.
3. Enable QuickBooks via the firewall
   • Look for settings that enable or create exceptions for specific programs or ports. Include the following QuickBooks-related exceptions:
     • QuickBooks executable file (e.g., “QBW32.exe” or “QuickBooks.exe”)
     • QuickBooks communication ports: 8019, 56728, 55378-55382
4. Save the Changes. Exit Antivirus software
   • Once you’ve set the necessary exclusions, save your modifications and exit the antivirus software.
5. Restart your system to enable the adjustments to take effect.

Solution 7: Conduct a Clean Boot in Windows

1. Press the Windows key + R, enter msconfig. in the Run dialog. Now you need to click OK.
2. Choose the Services tab in the System Configuration window.
3. Check the Hide all Microsoft services box, then click the Disable all button.
4. Navigate to the Startup tab and select Open Task Manager.
5. Disable each starting item individually in Task Manager by choosing it and pressing the Disable button.
6. Close Task Manager and return to the System Configuration window.
7. Click Apply then OK.
8. Restart your computer and try opening QuickBooks again to see if you still see error 1712 in QuickBooks.

Solution 8: Review and repair the damaged QuickBooks Desktop registries

1. If you are presently using the QBDT, close it now.
2. Then, to open the registry editor, select the Windows Start button and type registry in the search field.
3. Next, hit the enter button to open the registry editor, and then navigate to the following path: HKEY_CURRENT_USER > Software > Microsoft > Windows > Current Version, Explorer > User Shell Folder.
4. Now, from the right pane, double-click to open App Data.
5. Replace the original value with the new one. The value to be replaced is: %USERPROFILE%\AppData\Roaming. The value to input is: C:\Users\sagecorp\AppData\Roaming.
6. Open QBDT again and see if you’re still getting the error 1712.

Solution 9: Finish Re-installation of the Windows Operating Systems Windows 11

Generating Installation Media

1. To download the most recent version of Windows 11, use a separate storage device. Make sure this device is empty, as the download will instantly destroy anything stored on it.
2. It is advised that you get the newest version of the Windows 11 operating system and extra installation media from Microsoft’s official website.
3. When the download is finished, open the Windows 11 installation disk and launch the.exe file.
4. Accept all of the terms and conditions, then select Create installation media (USB flash drive, DVD, or ISO file) for another PC and click the next button.
5. Choose a language, edition, and architecture (64-bit or 32-bit), then click Next.
6. Select the USB flash disk, then click Next.
7. Follow the instructions until the end to build installation media, then select Finish.

Use the Installation media in order to install Windows 11 again

• Connect the installation media to your PC and select the drive containing the installation media.
• Double-click setup.exe and select agree to let the program make changes to your computer.
• When prompted, select one of the following options, then click Next:
  • Keep personal files only – This will save the settings and your personal data, however, all the apps will be erased.
  • Keep personal apps and files – It will save your apps, personal data, and settings.
  • Keep nothing – This will erase all your settings, personal data, and apps.
• To complete the procedure, select Install to begin reinstalling Windows 11.

Your computer will restart several times to finish the re-installation of the Windows operating system.

You may reinstall Windows 10 using the same steps.

Final Words

Following the technical steps outlined above can help you deal with QuickBooks error 1712. However, if the error persists even after you have followed all of the actions outlined above, you can simply contact our specialists and they will resolve the issue for you.

We will be happy to serve you.

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Q1: Can QuickBooks Installation issues be specific to some operating systems?

Ans: Yes. These errors can be specific to a particular operating system. This is due to the special requirements of each QuickBooks edition.

Q2: What to do if QuickBooks fails to install because of compatibility problems with the operating system?

Ans: In this case, you can verify the system requirements listed on the QuickBooks website to ensure that your system satisfies them.

Q3: Will altering the QuickBooks version assist in solving the QuickBooks installation error 1712?

Ans: It may help, however, there is no guarantee.